Privacy Policy for Lycee de Excellence School

Effective Date: 10 August 2025

At Lycee de Excellence School, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or other services linked to our school.

1. Information We Collect

We collect types of information to provide and improve our services, including:

Personal Information:

• Name
• Email Address
• Phone Number
• School/Institution Name
• Payment Information (for transactions)

Non-Personal Information:

• IP address
• Browser type and version
• Pages visited on our app or portal
• Time spent on each page
• Referral source

2. How We Use Your Information

• To provide, maintain, and improve our educational services
• To process payments and provide invoices
• To assist with customer support or inquiries
• To send important announcements, updates, or newsletters (with consent)
• To monitor system usage for improvements
• To meet regulatory and legal requirements

3. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy. You may request deletion at any time by contacting us.

4. Data Security

We take reasonable technical and organizational steps to protect your data but cannot guarantee complete security due to the nature of the internet.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: For operational purposes such as email delivery, payment processing, or hosting
• Legal Compliance: Where required by law or to protect our legal rights

6. Cookies and Tracking

We use cookies and similar technologies to improve your user experience. You can disable cookies through your browser settings.

7. Third-Party Links

Our services may include links to third-party platforms. We are not responsible for their privacy policies or practices; please review them before sharing your data.

8. Children’s Privacy

We do not knowingly collect information from children under 13 without appropriate parental consent. If we discover such data has been inadvertently collected, we will delete it promptly.

9. Your Rights and Choices

• Request access or copies of your personal data
• Request correction or deletion of your data
• Restrict or object to certain types of processing
• Withdraw consent for marketing at any time

Email us at info@ldexkin.org to exercise these rights.

10. Data Deletion Requests

You may email info@ldexkin.org to request deletion of your data. Requests will be handled in accordance with legal and school data retention policies.

11. Changes to This Policy

We may revise this Privacy Policy periodically. The most current version will always be available here, with the effective date at the top.

12. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: info@ldexkin.org

By using our services, you agree to this Privacy Policy.